our solar power system after sales service :

3)solar hybrid inverter 2 years warranty ,ship the free a main board by DHL or FEDEX for serviceFAQ of Solar Energy System

 Customer Feedback 

Solar power system

FAQ

Q: What can be included for this system from Sunchees?

A:This system includes:solar panels, PV array combiner,Solar inverter with MPPT solar controller build in, Gel free maintenance battery,solar panel rack,cables.,etc.

Q: Is the solution for complete set? If not, what else are needed?

A: Yes, we can provide solution of complete set. If you don't need complete set, basic parts are available also.

Q:What's the advantage for this solar system from Sunchees ?

A: 1.Steady operating

2.The most advantage:On grid energy backup(not means sell electricity,just backup)

3.CE RoHS Certified

4..Easy installation according to our instructions.

5.professional parts supply

Q: Is the system solution always the same? Can I customize one?

A: No. We have professional teams making solutions for our clients. Solutions are mainly customized based on different sunshine time and power consumption. So the 1kw system may be with different configuration.

Q: Who arranges the shipping?

A: We could help you arrange the shipment, we have good service forwarder in Guangzhou.

Q: What's the difference between off grid and on grid solar power system?

A: Off grid solar power system doesn't connect to the power grid. In general, it includes solar panels, charger controller, batteries and inverter. This system will store the solar power into the batteries, batteries energy will be converted the electricity power to supply the appliances working through the inverter.

On grid solar power system connects to the power grid. In general, it includes solar panels, grid-connected inverter, the solar power will be converted the electricity power to appliance working directly. When the solar power is off, the power grid will replenish the electricity power to appliances working.

Q: Can the inverter switch automatically to national grid to protect batteries.

A: Yes. It can also connect to third generator, as like diesel generator. Please tell our sales before production.

Q: What is the lifetime of the solar power system?

A: Solar panel’s lifetime are 25 years, charger controllers 5~ 7 years, inverters 5~7 years, batteries 6~8 years.

Q:what is Sunchees solar system after sales service?

A: during the warranty ,Solar panel--ship free new one ;battery—ship the new one ,

Inverter/controller---ship free PCB by DHL or Fedex.

Q:how about Sunchees solar system quality?

A: we promise for our quality materials, and after sales service. We have many projects in all over the world, contact our sales get the project feedback photos.

Q:what is your trade Assurance?

A:100% product quality protection

100% product on time shipment protection

100% payment protection for your covered amount

If you have more question, welcome to contact us freely, Choose Sunchees, Choose Satisfaction!

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