Product Specifications

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Product Description

Our Service:

1. Quick reply within 24 hours.

2. DC Times guarantees all the products are inspected properly before delivery.

3. DC Times provides quality card, detailed installation guide and common problem solution,ensuring the customer to install our products correctly.

4. DC Times promises to provide solutions within 24 hours since quality objection raised by customer. Customer shall cooperate with the supplier to check the cause in order to confirm quality problem.

5. DC Times strictly fulfill the responsibility of after-sales service, being committed to warranty scope, implementing the national regulation for industrial products. We will exchange the defective products for free when quality problem has been confirmed.

FAQ

Q1. Can I have a sample order ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 5~7 days, mass production time needs 1-2 weeks for full container order.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 10~12 days to arrive. Airline and sea shipping are normally.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6: Do you offer guarantee for the products?

A: Yes, we offer 5 years warranty to our products

Supply Ability

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Packaging and Shipping

Lead time

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Port

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Packaging details

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